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Privacy Policy

This Privacy Policy describes how Onda Sonora Comunicações collects, uses, and discloses your information when you visit or use our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect various types of information in connection with your use of our site:

Information you provide to us: This may include information you submit directly, such as when you fill out forms, register for an account, participate in surveys, or interact with features that require personal input. This could include details such as your name, contact information, and other data relevant to the service you are using.

Information collected automatically: When you access or use our service, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and information about your interaction with the content provided. This data is collected through technologies such as cookies, web beacons, and similar tracking tools.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our service: Operating, delivering, and improving the functionality of our online platform.

To understand how you use the service: Analyzing usage trends and preferences to enhance user experience and optimize content.

To communicate with you: Sending you information related to the service or your interactions, although we rely on channels available through the platform itself.

For security and fraud prevention: Protecting our users and our service from fraudulent or illegal activities.

To comply with legal obligations: Meeting requirements under applicable laws and regulations.

Legal Basis for Processing

Our processing of your personal data is based on several legal grounds, as required by data protection laws, including the General Data Protection Regulation (GDPR):

Your consent: Where you have given explicit permission for us to process your data for a specific purpose.

Necessity for a contract: Where processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.

Legitimate interests: Where processing is necessary for our legitimate interests, provided these interests are not overridden by your data protection rights. This might include improving our services, marketing (in compliance with law), and ensuring security.

Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

Sharing Your Information

We may share your information with third parties in certain circumstances:

Service Providers: We may share information with external vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, security, and technical support. These providers are obligated to protect your data.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for analytics, research, or other purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

The right to access: Requesting a copy of the personal data we hold about you.

The right to rectification: Asking us to correct any inaccurate or incomplete data we have about you.

The right to erasure: Requesting the deletion of your personal data under certain conditions.

The right to restrict processing: Asking us to limit how we use your data under certain conditions.

The right to object to processing: Objecting to our processing of your data under certain conditions, particularly if based on legitimate interests or for direct marketing.

The right to data portability: Requesting that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: Withdrawing your consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law. You also have the right to lodge a complaint with a supervisory authority.

Security of Your Information

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

Children's Privacy

Our service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us by mail at:

Onda Sonora Comunicações
1776 Avenida Paulista,
15th Floor,
São Paulo, São Paulo, 01310-911
Brazil

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